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To:      Courtney and Carita, StopNShopToday Inc, Owner

From:   Natasha Rumph

Subject: Employee Incentives

Date:    December 4, 2017

The cashiers at the StopNShop are very valuable in completing the business function. Their role increases the ease of convenience for the customers. To keep everything flowing smoothly at the StopNShop, the cashiers must show up on time to work their scheduled shifts. The cashiers are scheduled according to the needs of the store as determined by the manager or assistant manager. On days where there is a significant amount of traffic in and out of the StopNShop then, as expected, there are more cashiers scheduled to work. However, in some cases the store may become overstaffed, dependent upon the amount of actual traffic in the store; in those instances, the extra cashiers will need to be rotated out to other parts of the store. It is of the utmost importance to limit the amount of unscheduled tardiness and absences to a bare minimum (Brown & Capozza, 2016). If an employee doesn’t show up for their scheduled shift, then the company has to rush to find someone to fill in for the absent person; if the company is unable to secure a substitute for the cashier, then the shift will end up being understaffed, causing the service to move slowly. When service slows, the customers often become impatient with the long lines and the lack of assistance. In a worst-case scenario, this could result in the customer leaving the StopNShop and possibly never returning to shop here again. This situation is sure to decrease the amount of revenue that is brought in, thereby losing money for the business.  

In an attempt to eliminate the amount of unscheduled tardiness and absences from the StopNShop, an incentive plan needs to be put in place for the individual cashiers. The StopNShop doesn’t have a large budget for employee incentives, so the limit on the amount is $200.00 per employee. Keep in mind that we have developed these concepts based on the cashier’s work value so that we can understand what is important to them. One incentive plan that was brainstormed was to have an “employee of the month.” The reward for being chosen for the employee of the month would be a one hundred dollar ($100) gift card. The qualifications to be considered for the employee of the month would be a perfect attendance record, which includes no tardiness nor absences, including emergencies. A second incentive plan brainstormed was to give the cashiers extra time on their lunch breaks. This form of incentive would provide the employee time to take care of some personal business and give them time to slow down for a few minutes. The third motivation brainstormed was to offer the employee an additional discount on select items at the store. This incentive would be beneficial to both the employee, as well as the StopNShop. With this incentive, the company will still make money off of the sale of the product, while the employee is rewarded for their excellent work.

Typically speaking, employees are interested in incentive plans that are beneficial to their everyday circumstances. Therefore, an incentive plan is going to be anything that motivates the employees to reach their goals. Motivation is the driving force that helps to begin and maintain, as well as a guide an employee to goal-oriented behavior (Brown & Capozza, 2016). Many motivational theories can be tied to employee incentives but none as well as the Expectancy Theory. This approach outlines that people typically choose their behavior based on what they believe the outcome will be. Therefore, according to this theory if there is a reward for perfect attendance, then the cashiers will start to show up regularly and on time to work (Osibanjo, et.al, 2014).

Employee incentives can be given company wide as well as storewide. When offering these kinds of incentives, we are still on a budget and the corporation has asked that we keep it to no more than five hundred dollars ($500) for each store. With this in mind, the store could offer the employee of the month a plaque with their picture on it which would hang in the store, as well as receive their hundred dollar gift card in the form of a rechargeable Visa or American Express card. One of the ideas that were brainstormed for the company-wide incentives was to host a quarterly luncheon to reward all of the employees who have earned the employee of the month award. Another idea that was brainstormed was to give the employees who receive employee of the month for three times in one calendar year, an extra two hundred dollar bonus ($200). These in-store and corporate incentive plans will help the employees to feel that their hard work is appreciated by everyone at the company (Osibanjo, et.al, 2014).   

Best Regards,

Natasha Rumph

References

Osibanjo, A. O., Adeniji, A. A., Falola, H. O., & Heirsmac, P. T. (2014). Compensation  packages: a strategic tool for employees’ performance and retention. Leonardo Journal of          Sciences, (25), 65-84.

 Brown, R., & Capozza, D. (Eds.). (2016). Social identities: Motivational, emotional, cultural     influences. Psychology Press.

 

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People (especially the elderly) who are prone to falling can wear hip pads to cushion the impact on their hip from a fall. Experiments have shown that if the speed at impact can be reduced to 1.30 or less, the hip will usually not fracture. Let us investigate the worst-case scenario, in which a 75.0 person completely loses her footing (such as on icy pavement) and falls a distance of 1.00 , the distance from her hip to the ground. We shall assume that the person’s entire body has the same acceleration, which, in reality, would not quite be true.1)w/ what speed does her hip reach the ground? I got 4.43m/s which is correct2)A typical hip pad can reduce the person’s speed to 1.30 over a distance of 2.00 . Find the acceleration (assumed to be constant) of this person’s hip while she is slowing down.Assume downward.= I got -448 which was correct 3)And find the force the pad exerts on it.= I got −3.43×10^4 which is correct4)The force in part (C) is very large. To see if it is likely to cause injury, calculate how long it lasts. Cant find this one!

 

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Chapter 12: Middle Childhood: Cognitive Development

The textbook includes information to help us understand how school-age children learn, including research that looks at the factors that influence learning.

The research provides insight into the learning of all children. The textbook describes three factors that do appear to play an important role in school achievement:

  • Early exposure to language
  • Expectations of teachers and family
  • Expectations of the culture

Questions:

  1. Describe how these factors influenced your learning in grade school (provide a specific example or two).
  2. Based on the information in the chapter, describe what you think teachers or parents could do to support children’s cognitive learning.

 

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Scenario Date of Complaint: May 1, 2011 

Complaint: 

ABC Consulting Corporation is charged with discrimination under Title VII of the Civil Rights Act. Specifically, Jane Doe has initiated a complaint that she is a victim of sexual harassment. The alleged sexual harassment is a result of being required to work in a hostile environment. She also alleges that she has been the target of retaliation after requesting that the harassment stop. 

She seeks relief; the maximum that she is allowed in compensatory and punitive damages retroactive to the date of the complaint. Additionally, the organization and its management must create an environment free from sexual harassment. 

Background: Jane was transferred into the department in May 2010. She was assigned to a senior consultant for 4 weeks of training and orientation in the department. For each phase of training there was a performance checklist and she had to go to him for weekly reviews. After the second week, the feedback sessions felt uncomfortable as John Doe made a remark to her. She suggested a different way of doing the task and he replied, “You’re a woman, what do you know.” Jane ignored it as she did not want to make waves. 

The following week they were working on a project with a male co- worker, Thorn Doe. Thorn asked John if he or Jane were thirsty. They both replied, “yes.” Jane asked to be excused to get her purse as she didn’t have any change. John replied, “Don’t worry about it, why don’t you reach down in my pants pocket and get some change.” Jane was appalled and when John noticed this he said, “Don’t worry, it won’t bite.” Thorn said, “I can’t believe he said that. Never mind, I’ll get the sodas.” From that point, Jane knew she was in a hostile environment. She began logging each encounter in a notebook. 

By the fourth week, Brenda her supervisor began to notice some changes in Jane’s performance. She did not seem as eager to work on projects with John, her trainer. She came in a couple of days late without an excuse. At that point, Brenda called her in her office to determine the cause of this behavior. Jane gave an excuse that she was stressed about the newness of the situation. Brenda let her know that she could come to her with anything at anytime. 

The verbal incidents continued and so did the display of pinup calendars. On July 3 before the holiday, Jane was working on a project with a deadline. Brenda asked her to stay late to finish the project; not knowing that John would also be working late. While she was working on her project, John came by her cubicle and asked if she needed any help. She hesitated; however, John had knowledge on the subject and she wanted to go home. So she said OK and they proceeded to work on the project. At the completion, she yawned and stretched. He said, What’s wrong?She said, It ‘s been a long day; I’m tired and want to go home. He said, Oh relax, we’re done. He proceeded to rub her shoulders. She asked, What are you doing and stop please. He continued. She jumped up from her chair and firmly said, stop. He replied, fine, but you don’t know what you’re missing and walked away. 

She went home over the holiday weekend and thought about it and felt she needed to tell Brenda on Monday. Brenda suggested that maybe it would die down in a couple of months. If she (Jane) felt it was a serious situation, she should go to human resources. Jane went to personnel and they recommended she go directly to EEOC. 

Word spreads fast and John got wind of it. One day in the lunchroom, John approached her and warned her about spreading rumors. He made the statement,If you keep it up, you’ll never be a senior consultant. Don’t you know, my analysis of your review counts? She knew he meant business as from that point she was assigned to fewer assignments than Thorn. She was also ignored at team meetings. 

Thorn went to Brenda and asked her why was he assigned to so many projects, more than one person could possibly handle and Jane was only assigned to one. Brenda said she would investigate the matter and get back with him. 

Since the July 3, incident, Jane didn’t know how to cope with her feelings so she sought outside counseling which her insurance did not cover. She felt at this point her reputation was damaged; her life wasn’t the same. She felt she had no future. She was stuck. It affected her social life as she didn’t want to be near a man because of fear of what he would do. She went to the doctor because she began having headaches and losing weight. She used to be calm and collected, but now she has become irritable and jumpy. 

Thorn was assigned to a project with Jane and asked to be removed as she couldn’t concentrate on the issues and it was difficult to work on the project with her. Jane noticed a difference in herself and her working relationship with other men. She used to be able to joke and talk with Thorn, but now, all she does is get angry. 

Jane went to Brenda and asked to work with a female consultant as she was having difficulty working with Thorn. 

Imagine you are an HR consultant working with the organization involved in this situation. The organization wants to be responsive and fair. As the hr consultant, please consider the following questions:

 1)   How should Brenda (supervisor) handle the work situation? What are your thoughts about the recommendations provided to Jane by Human Resources?

 2)   Identify the laws, which regulate discrimination in the workplace and are pertinent to this case?

 3)   How do you think Joe should be managed? Please support your opinions?

 4)   Be certain to integrate reading and research from the online library to support your opinions.

 5)   You must cite within the text and include multiple references in addition to the text.

 Must be at least 300 words in APA format. 

 

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