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***COM200: Interpersonal Communication***

For most of us, computer-mediated-communication (CMC) is a big part of our daily lives. For the purpose of this assignment, we will include your cell phone as a type of “computer.” In this assignment, you will reflect on your CMC.

First, read Chapter 4 in Bevan and Sole. Next, monitor your cell phone and/or computer-use during the course of a single day. Please download and save the CMC chart and make a note each time you check an email, text, play a game, or even check the time. Keep track of all of your personal and work-based communication activities through the course of a day and write everything you did on the provided chart. Keep track of the type of communication, length of time of your engagement, and the roles of both verbal and nonverbal communication in the interactions.

As you take notes on your chart, ask yourself:

  • Was there any implied meaning in the text of your writing? Did you ever use emoticons or use all caps?
  • In your written messages, how do you try to convey tone without nonverbal cues?
  • In your spoken messages, how do you think you could have been clearer if those messages had been written?
  • What connections can you make between your activities and the various functions of language and non-verbal communication discussed in Bevan and Sole (Sections 4.1 and 4.2)? Please list and describe at least one function of language and one function of nonverbal communication and show how those functions are demonstrated in your day of interactions.

Sample Notes

Work email – used emoticons and exclamation points to lighten the tone; careful with formal language and typos as this can be read that as careless or incompetent; saw responses to me with exclamation points and emoticons (nonverbal); like in table 4.7 in our text, I noticed I tried to clarify I understood others by saying things like “Are you saying that …?” If I were with them, I’d read body language instead.

When you write your paper, focus on specific interactions like the example used above or comment on general-use patterns. Then, based on what you have learned in Bevan and Sole, answer the following questions:

  • How much time in a single day do you communicate with your phone, computer, or both? Why does this matter?
  • Why should we pay special attention to our CMC?
  • What function of nonverbal communication did your interactions illustrate? How important was nonverbal communication in all of your computer-mediated interactions? Or, how did the lack of nonverbal communication allow you to think about a function of nonverbal communication?
  • What function of language did your interactions illustrate? How important was verbal communication?
  • What advice from Bevan and Sole could be used to improve your computer-mediated-communication?

Do not worry if you end up missing a few of your interactions. However, the more details you collect, the better your evidence will be to support your points. If it turns out you do not do much computer-mediated-communication, focus on the costs or benefits of primarily relying on verbal (and/or spoken) communication.

Copy and paste your complete CMC chart to the end of your paper.

INTERPERSONAL COMMUNICATIONYou pass information to someone and they shift from their sit. You tell another something elseand he/she glares at you, another raises his/her voice while yet another…

 

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The term “agency problem” refers to the conflict of interest that can arise between a principal and an agent who acts on behalf of that principal. The conflict arises when the self-interest of the agent influences him to act in a way that is inconsistent with the principal’s best interests. Research on the Chaebol family-owned business in South Korea in the area of agency problem. With a company identified, prepare a report (800 to 1000 words) that discusses the followings: • Types of agency problem in family-owned businesses. • Why it is necessary to minimize or eliminate agency problem. • How to mitigate agency problem.

 

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There are ethical dilemmas looming around every corner in every office building in New York, California and abroad. The best way to counter an ethical dilemma is to be aware of it.

For this week’s assignment you are going to create a PowerPoint Presentation. (For Slide 1) Identify an ethical dilemma in the business world, (For Slide 2) Identify a consequence that could stem from the dilemma for the involved employees and (For Slide 3) Identify the repercussions that the company will endure.

You are required to analyze the three criteria listed above for 3 different ethical dilemmas. This will allow your final PowerPoint presentation to include 9 slides, or 3 for each dilemma.

 

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Negotiation Presentation Project

For the Unit V PowerPoint Presentation, you will design a presentation for an organization that you work for, have worked for, or would like to work for in the future. You may create your presentation using PowerPoint or your presentation software of choice. This presentation will be used to teach new employees about the sources of power and communication techniques for in-person and virtual negotiations.

Your presentation should be addressed to new employees and should include the following:

  • A profile of the clients your company serves
  • The types of negotiations your company encounters
  • Sources of power in negotiation
  • Communication techniques for in-person and virtual negotiations
  • How the communication techniques can be used at this organization

As you define each source or technique, please include scenarios to help employees understand how to utilize each source and technique for your company.

Your presentation must contain at least seven PowerPoint slides, not including the title slide and reference slide. Please utilize the speaker notes to add additional details.

 

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