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Hi, need to submit a 1500 words essay on the topic At the time of the Gate Gourmet strike British Airways lost the input of an essential key supplier with huge consequences for the firm.

On the other hand, British Airways outsourced its in-flight catering to Gate Gourmet as a way of minimising operational costs through the provision of minimal wages and offering working contracts without pensions, holiday or sick leave pay. The result of this was that British Airways was able to register more profits for itself at the expense of the immigrant workers that worked for Gate Gourmet. The strike action began one morning after the Gate Gourmet women of Indian origin came from their tea break and found other workers that had replaced them because the new employees were willing to work for even lesser pay as compared to the former workers (Hickey 2005). As a result of this, the baggage handlers stormed out of their workstations in protest over the sacking of these women and the ill treatment that they had received from their employer. This led to the closure of the Heathrow Airport for at least forty eight hours in which the media took the opportunity to highlight the disgruntlement that customers had experienced during the time of the strike.

Ideally, the job of a continuity manager is to ensure that an organisation returns to efficient capacity in service delivery as soon as possible while also making sure that a company’s customers are not affected much by the discontinuity. Essentially, strike action tends to be a confrontational crisis in which workers that have no job satisfaction use this as a venue for expressing themselves as provided for in the labour laws (Laws 2013, p. 93). The fist step is to ensure that passengers scheduled for short overhaul flights access food through their food vouchers, meaning that the strike should not ground them. The handling of this should be with a standby team that a continuity manager should ensure that an airline has in place in the vent that such a situation occurs in

 

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Water Quality Association: Building Competencies with TechnologyThe Water Quality Association (WQA) is a trade association that focuses on the delivery of drinking water to residents and businesses. This organization has developed a learning environment for its employees based on the development of important competencies and skills that are needed for work. Experiential and informal learning is emphasized, which represents approximately 90% of training that is often overlooked in favor of more formal instruction. What makes approaches such as these unique is the reliance on technologies such as mobile devices, customized software, analytical assessments of data, and computer-based awards that enhance learning.

The basis for using experiential and informal learning, in conjunction with extensive technology support, is apprenticeships. Apprenticeships are traditionally used to build critical skills that are needed by individuals working in trade occupations. But they can also be used to develop important cognitive competencies in employees when they are supported by technology (a process referred to as “Apprenticeship 3.0”). The following guidelines can be considered when developing cognitive apprenticeships:

  • Ask job experts to develop a list of all the critical circumstances that surround a job, and then identify the knowledge, skills, and abilities needed to effectively work under these circumstances.
  • Create a list of performance objectives and link them to competencies; training topics should be identified and should ultimately focus on job situations.
  • The learning experiences should progressively become more challenging over time, while focusing on providing learners with more responsibility.
  • Time should be provided for individual reflection and coaching from others (some of which can be technology- based).
  • To enhance motivation and satisfaction, recognize employees as they progress through the training.
  • Continuous learning should be emphasized so that employees constantly develop important competencies that help them be more effective at work.

WQA has immersed itself in Apprenticeship 3.0 to better prepare its employees for workplace challenges and opportunities. The organization is using mobile technology to deliver a series of learning modules to individuals, and their progress is tracked in the system. Badges are also awarded to employees as they successfully complete various activities.

WQA developed the process by empowering job experts to develop a list of important competencies for different jobs in the firm, and the badges reflect the mastery of these areas. WQA also specified various learning opportunities such as work experiences with mobile evaluations and feedback, online study and tutoring, and active coaching. These experiences help individuals earn the badges.

Brent Pipes, the owner of Brent Pipes Plumbing, started an apprenticeship program for new employees. Five years later, you are asked to evaluate the results. Based on your knowledge of these programs, how would you assume the apprenticeship program has affected the value of Brent Pipes’ human capital?

 

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write my assignment 18915

This HSM420 Course Project provides you with an opportunity to select one important health insurance, managed care, or healthcare reform challenge (or problem to solve) and analyze it in greater depth in a written format.

The paper should critically analyze the issues related to your topic within the context of the current healthcare environment, and also considering future directions in U.S. medical care.

Topic (Week 2): 50 points It is expected that you will provide a focused topic, including a statement of the key challenges or problems currently associated with the topic in America.

Possible Course Project Topics

  • Pros and Cons of Managed Care in America
  • Challenges in Managing Health Maintenance Organizations (HMOs)
  • Challenges in Managing Preferred Provider Organizations (PPOs)
  • Problems in Network Contracting for Managed Care
  • Legal Issues Associated With Managed Care Contracting
  • Challenges in Utilization and Case Management in Managed Care
  • Approaches to Disease Management in Managed Care
  • Managing Quality Improvement in Managed Care
  • Achieving Effective Marketing and Sales in Managed Care
  • Achieving and Maintaining Accreditation in Managed Care
  • Preventing Fraud and Abuse in Managed Care
  • Complying With State and Federal Regulation of Managed Care
  • Problems in Medicare Managed Care
  • Problems in Medicaid Managed Care
  • Effective Information Systems in Managed Care
  • Challenges in Patient Relations for Managed Care
  • Challenges in Provider Relations for Managed Care

Choose a topic and include a statement of the key challenges or problems currently associated with the topic in America. 1 paragraph… 

Absolutely no plagiarism at all 

 

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Read the scenario. Type the question and underline the answer. You should make it 2 full page minimum, not including cover and citation page. Use Times New Roman, 12 pt font. Two APA cited sources minimum. Header required with name, course section and assignment. Make sure, besides the question, you put in your own words. If the work is over 25% you will be turned in for plagiarism.

Scenario:

Lakewood Health System (LHS) recognized the need for upgrading their hospital electronic health record system and moved to develop a plan for selecting a new one. The clinic and hospital, though part of the Lakewood System, were using two separate and different information systems. The physician group at the clinic was experienced in the use of their current system and was reluctant to change. As the issue developed, three leaders at the facility emerged to facilitate the change: the CEO, CIO, and medical director.

Involvement of the physicians in the decision that would affect them was clearly essential. At the outset of the project, after three vendors had been selected to present their systems, three physicians were asked to volunteer and join the three executives on a vendor selection committee. The requirements for volunteering were made clear: Time demands, travel requirements, and genuine interest in the project were emphasized to involve fully-informed members.

The three leaders explicitly emphasized the importance of an honest, objective, and balanced approach to presenting and evaluating vendor information. One of the vendors did not present as strongly as the others, but all three had opportunity to discuss strengths and limitations of their record systems. The CIO led the discussion of pros and cons of each vendor in an objective manner and encouraged the physicians to voice their concerns and ideas. The hospital departments moved to consensus on a system while the medical director disagreed and stated the physicians preferred another system.

The CEO and CIO met with the medical director.

Of the three vendor options, one would be operated onsite and the other two would be operated offsite in a shared environment. One of the offsite systems required that Lakewood affiliate with a tertiary hospital and replace their current clinic system. Both offsite systems would require Lakewood to follow upgrade schedules and system enhancement plans of the group sharing the hosted application. Although the physicians were not interested in integrating the hospital and clinic systems or affiliating with one specific tertiary hospital, all three leaders recognized that the clinic and hospital systems could eventually become integrated; hence, an integrated information system would provide the best long term benefits. Consequently, the medical director believed that the offsite system offered the best hospital system for the physicians; however, the hospital departments believed the physician’s vendor choice had the weakest clinic system, which would be a problem if they merged to one EHR system later. Unfortunately, the vendor for the product that the system desired, which also had a strong clinic system, had made a weak presentation and did not demonstrate the advantages to the physicians.

The leadership team agreed that more specific information customized for the physicians would be a way to start addressing the matter and more accurately understand the pros and cons of each system. LHS brought in physician representatives from each of the vendors who could speak specifically to physician questions and demonstrate workflows. The LHS medical director ensured that the presentation was accurate and made sure the three physicians objectively studied the information presented. Once they examined the information, they did change their mind and selected the system desired by the hospital leaders which had the best clinic system and long term advantages if they ever merged the two systems.

The project was resolved due to a combination of effective leadership styles and understanding of the change process.

Key points:

  • Leaders facilitating change in the present do so with strategic view of longer term needs and consequences.
  • Leaders need to fully engage, listen to, and inform their constituency about a change and seek representation for the decision.
  • In some cases, leaders need to challenge the process when their vision reveals flaws in current decisions.
  • Leaders need to stand up for their beliefs, even against strong opposition, and explain their reasoning.
  • Reviewing and reflecting on decision-making processes often shows flaws that can be corrected.

Critical Thinking Questions:

*Several ways in which trust was established at LHS were identified in the case scenario. What additional ways can you identify to build trust and credibility as a leader in an organization?

*Think about professional and personal concerns that you are reluctant to discuss openly. Who could you call together as a support team to explore these concerns? What are the qualities you would look for in such a support system?

*You are applying for a managerial position in a healthcare facility. Prepare for the interview by describing your managerial style as you would during the interview. Which management theory best explains the managerial style you described and why?

 

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