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As such, there should be a lot of attention by both the person doing the talking and the listener in order to ensure that the communication process is successful. In order for communication to be effective, both the sender and the recipient of the message should know their roles in the communication process. This way, they will follow the protocol and the rules of the communication game (Petersen, 2007). The author outlines how the human mind works and what determines human actions, especially during communication. Based on Petersen’s arguments, the “Flat-Brain Theory of Emotions” can be used as the basis to explain what happens to humans when they communicate. This theory brings the feelings, as well as emotions, which people posses when they communicate. According to the author, the best way to become good listeners is through engaging in a conversation through listening while at the same time talking to the other person. This way, effective listening is enhanced. as the person engaging in the conversation will focus on what is being said (Petersen, 2007). The book also examines and focuses on the techniques, which can be used while listening and calls for an evaluation of techniques to examine which ones can be regarded as better than others. Every listener in a conversation should be aware of the techniques, which work out best for them and focus on such techniques since they can help them improve on their listening skills. The book explores various ways, which can be employed when using these techniques in conversations where a person is expected to listen and talk at the same time. The book also explores the levels of communication, which are two as stated in the text. The first level of communication encompasses exchanging information between the talker and the listener. In the second level of communication, feelings and trust are explored where the parties in the conversation reveal their true intentions in the communication process (Petersen, 2007). While concluding the book, the author gives examples of how effective listening and talking can be enhanced. Petersen proposes the theory of “Flat Brained Syndrome”, which he contends is useful while addressing problems faced by people who have issues with listening. The author concludes that the use of competent listening and talking skills can go a long way in helping a person communicate better when having a conversation. Communication skills are essential and should be employed in a conversation so as to ensure that the message exchanged can be understood by both parties. Response to the Book This book relates to me in numerous ways. most of the parts in the book give a description of information, which in one way or another describes my experiences when communicating with others. As I go through the book, I got to understand the reason why I strive to express dominance in every conversation I have with other people. As such, the book is about me in that it explores my desire to express dominance in conversations. In most of my conversations with my friends, I tend to do much of the talking while I like it when my friends listen to what I say. This has led to conflicts with my friends on numerous occasions. as they have perceived me as domineering. More often, I tend not to listen to what my friends say, but rather opt to do all the talking myself in order to appear as the best in a conversation.