Answered>Order 1496

When Ray does not block and Rev suffers the injury Gerry had to make two critical decisions, first to tell Coach Boone, and then to address the issue with Ray.  Compare the six steps in the decision-making process with the process that Bertier used to resolve the situation.  State how Gerry Bertier used each of the following steps in the decision-making process:

Step 1: Acknowledging that there is a problem and a decision needs to be madeStep 2: Listing alternativesStep 3: Evaluating alternativesStep 4: Choosing among alternativesStep 5: Implementing the selected optionStep 6: Learning from feedback